24/7 Call Centre +358 9431 50112

EMA Finland’s on-call phone service assists customers, who have fallen ill or injured themselves abroad, with any medical-related issues. The on-call centre can be contacted already before seeking care. The on-call centre provides advice on seeking care, assistance in care monitoring, and if necessary in arrangements concerning returning home in the most suitable way.

Airlines, shipping companies and other partners that have concluded a consultation agreement with EMA Finland can contact EMA Finland, if a customer or member of staff falls ill, injures themselves or requires other medical advice or assistance.

You can also make enquiries about other EMA Finland services here.

The non-acute hospital transports provided by EMA Emergency and Medical Assistance are also ordered via the on-call centre by calling 010 321 1150.

In case of an emergency, the regional emergency centre should always be contacted by calling 112.